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We have partnered with the Gartner Magic Quadrant leader, ServiceNow, and have invested in them across the board. With TBC and ServiceNow, your ITSM governance will work for your business, while you work on your business.

Between managing your diverse and talented team, transforming your company with innovative governance, and minimizing risk, you have a lot of responsibilities. TBC is here to help in maintaining an ITIL framework in instituting governance throughout the organization. Providing visibility and stability, freeing IT to work on strategic projects which enable the business to move faster and work smarter.

More is more.

At TBC, we believe doing more with more leads to the best results. ServiceNow is the jumping off point for many of our clients as they start their digital transformation while moving up and to the right. With your team freed to complete strategic initiatives within the organization we will have your back, enabling your success. Get back to the business of building your business the way you want, not bogged down in worrying about aggressive release cycles.

ServiceNow + TBC

  • One

    Rapid Rollout

    We launch our customized ServiceNow ITSM solution covering Incident, Problem, Change, Knowledge, and Service Portal and back it up with monthly maintenance to keep you up to date.

  • Two

    Custom Platform

    With more than 300 customizations (and growing!) built into our ITSM platform, our clients don’t need to make their organization fit into a one-size-fits-all platform, because we make the platform fit their business.

  • Three

    ITSM As Service

    TBConsulting will step in and cover the monthly management so you can save your time and energy to give your business the competitive advantage.

  • Four

    Intuitive Interface

    We want you to save all that brain power for the big things, that’s why all service requests run through our user-friendly portal.

  • Five

    ITIL Framework

    It’s time to bring it up a notch with an industry best practice IT Infrastructure Library (ITIL). This key component is the framework for your company as it grows and matures.

Dedicated 24/7

Dedicated 24/7

We monitor your ServiceNow environment to ensure its compatibility with new version releases, while it benefits from over 300 customization and counting to optimize and improve its performance. All TBC services are backed by our US Based IT Operations Center team and are monitoring client environments 24/7/365. This enables us to alert intercept and troubleshoot incidents as they arise and start remediation efforts while you focus on strategic projects to move your organization forward and maintain its competitive edge.