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IT Lifecycle Governance

Driving Operational Efficiency Through Governance and Workflow Automation



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Just having ITIL tools isn't enough; they require proper setup and maintenance to avoid becoming costly and complex. TBC provides the expertise to deploy, monitor, and maintain your ITIL tools for peak performance, ensuring your IT teams can focus on strategic, high-value projects.

What you can expect from IT Lifecycle Governance with TBC:

  • For your IT Teams: Freedom from ongoing maintenance, optimized performance, and a 24/7/365 US-based IT Operations Center to handle incident alerts, triage, and troubleshooting.
  • For your Executives: Structural stability in your processes, disciplined management of patches and upgrades, and a precise alignment between operations and services.

Our Integrated ITIL Solutions

Target
ITSM (IT Service Management)

ITSM is about designing, creating, and delivering services that align with your business needs. It's a best-practice framework for incident integration and service alignment. Our ITSM solution ensures disciplined management of patches and upgrades, streamlined platform care, and a framework for stability to support your business.

Gears
ITOM (IT Operations Management)

ITOM focuses on the provisioning, capacity, performance, and availability of your entire computing, networking, and application environment. We provide 24/7/365 monitoring and a US-based IT Operations Center to handle alerts, intercepts, and troubleshooting, giving you peace of mind that your critical infrastructure is being managed around the clock.

Checklist
ITBM (IT Business Management) ITBM transforms the delivery of new products and services by using lean execution methodologies to support strategic business priorities. It's about leveraging performance and incident data to understand how to improve services and strategically plan for future growth.
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Ready to maximize your ITIL configuration and service manage