Network and Desktop Support
For organizations that do not have technical staff on payroll, or wish to have support
for existing technical staff, TBC offers network and desktop support services. TBC's
engineers provide both on-site and remote support in an efficient, cost effective
manner.
- Infrastructure Planning
- System Projects & Upgrades
- Network and Server Security
- Disaster Recovery
- Network, Server and Desktop Support
TBC's team of professionals support highly utilized technologies such as Microsoft,
CISCO, Novell and HP hardware and software products. They hold multiple Microsoft
certifications including CCNA, CVE, MCSE, MCSD, MCDBA and MCP.
For new clients or new systems, our experts typically initiate the service relationship
through a review and planning session. The purpose is to document your organization's
needs and review the existing environment. If a system is being contemplated, our
team will document the technical services, work station, routers, Internet and associated
system and application software specifications. We will also help research and procure
the system.
If a specific problem needs to be addressed or a system upgraded, we approach the
issue with the same diligence a new system installation. We document your needs,
provide options, configure, price and procure the hardware and software and subsequently
implement the solution. We also help ensure all users are thoroughly trained and
system and user documentation is completed.
If you need on-going support, because you cannot justify a full-time certified system's
engineer or periodically need desktop, server, exchange, network, internet, etc
expertise-TB Consulting offers packages of on-site and telephone scheduled maintenance
and emergencies support service, at a discounted fee as well as on-call support.
Call 602.212.0430 x238 or email sales@tbconsulting.com
for more information.